Delivery services to some destinations are subject to delay or suspended
7-Jul-2020 update
SHIPMENT TO AUSTRALIA
Due to new Covid-19 restrictions & guidance in Melbourne, shipment to Australia may experience delays.
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21-May-2020 update
SHIPMENT TO CANADA
Currently we are able to deliver items to Canada by express shipment only. Please check the shipment rate at check out.
Remote area surcharge are apply, we will contact you by email if your given address is in remote area after you place your order.
We are trying our best to maintain satisfying delivery time with cheap costs for customers.
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5-May-2020 update
The Pandemic alert is still going on, causing limitation of airlines and air services.
Delivery services are normal or only have slight delay for Australia, Some Europe Countries, Japan, Malaysia, Puerto Rico, South Korea, Taiwan, Thailand, United Kingdom, United States.
For some other countries, customer might have to either pay extra shipping cost for Express shipment, or patiently wait for the slow & delay delivery.
We cannot guarantee the days of delivery in current situation, but we are monitoring the air services everyday and trying our best to select the best solution(s) for fast and safe delivery from our warehouse to our customers.
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21-Apr-2020 update
Due to restricted & limited flights and delivery services, we are NOT able to send items to Canada by standard shipping. Orders shipping to Canada will either have to pay extra shipping costs or wait until delivery services resume to normal
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30-Mar-2020 update
Due to more countries suspended their oversea postal services, package delivering to some countries are subject to delay. We are trying our best to come up with best solutions. We are monitoring closely to postal service worldwide; contact our postal service partners and airlines to get customers' packages on the fastest and shortest delivery flights.
Meanwhile, customers please keep yourself and your family safe by staying home and keep social distancing while going out.
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23-Mar-2020 update
Due to flight adjustments of some airlines, airmail services to the following destinations may subject to delay:
Asia
Mainland China, Israel, Japan, Maldives, Philippines, Korea and Taiwan
Europe
Belgium, Denmark, France, Germany, Ireland, Italy, Netherlands and United Kingdom
North America
Canada and United States
Central and South America
Argentina, Brazil, Chile, Colombia, Costa Rica and Ecuador
Oceania
Australia and New Zealand
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23-Mar-2020 update
As advised by overseas postal administrations, surface and air mail services (including Speedpost) to the following destinations are subject to delay.
Europe
Slovenia, Spain, Cyprus (Speedpost service suspended)
Central and South America
El Salvador, Panama
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18-Mar-2020 update
We are informed some countries suspended their speedpost service or other kind of delivery services. Customers buying from below countries may not be able to receive their package within scheduled time.
Angola
All postal services to the localities of Huambo, Kuito, Luena, Mbanza- Congo, Menongue, N'dalatando and Uige
Bahrain
All postal services (including Speedpost)
Belarus
All airmail postal services (including Speedpost service)
Chad - Bardai
All postal services (except Speedpost service)
Chad - Other places
All postal services (except Speedpost service)
Crimea
All postal services (except Speedpost service)
Djibouti
All airmail postal services (including Speedpost service)
Dominica
Air letter and packet services
Dominican Republic
All airmail postal services (except Speedpost service)
Estonia
All airmail postal services (including Speedpost service)
Iraq
All postal services (except ordinary air letter and registered air letter mail containing Personal correspondence and Speedpost service)
Italy
All mail delivery services (including Speedpost) to the following areas:
Bertonico 26821 ,Castiglione d'Adda 26823 ,Terranova dei Passerini 26827, Casalpusterlengo 26841, Castelgerundo 26844, Codogno 26845, Maleo 26847, San Fiorano 26848, Fombio 26861, Somaglia 26867, Vo 35030
Kazakhstan
All airmail postal services (except Speedpost service)
Kuwait
All postal services (including Speedpost)
Latvia
All postal services (including Speedpost)
Libya
All postal services (including Speedpost)
Mali
All airmail postal services (except Speedpost service)
Madagascar
All airmail postal services (except Speedpost service)
Moldova
All postal services (including Speedpost)
Montenegro
All airmail postal services (except Speedpost service)
Papua New Guinea
All postal services (except Speedpost service) to Arawa, Buin, Kieta and Panguna in Bougainville Island
Peru
All postal services (including Speedpost)
Saudi Arabia
All postal services (including Speedpost)
Sevastopol
All postal services (except Speedpost service)
Somalia
All postal services
Sri Lanka
All postal services (including Speedpost)
Syrian
Arab Republic All postal services (including Speedpost)
Ukraine
All postal services to the localities in the Donetsk and Luhansk Oblasts (regions)
Uruguay
All airmail postal services (including Speedpost service)
Venezuela
All postal services (including Speedpost)
Yemen
All postal services (including Speedpost)
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14-Mar-2020 update
As a result of reduced air capacity and emergency delivery procedures in many countries, purchased items are likely to experience delays to delivery.
On 13.Mar.2020 we are informed by Hong Kong Post, airmail services to some countries are subject to delay, countries as below:
Asia
Mainland China, Israel, Japan, Maldives, Philippines, Korea and Taiwan
Europe
Belgium, Denmark, France, Germany, Ireland, Italy, Netherlands and United Kingdom
North America
Canada and United States
Central and South America
Argentina, Brazil, Chile, Colombia, Costa Rica, Ecuador, Panama and Peru
Oceania
Australia and New Zealand
All are orders are shipped with tracking number or code, we advised all customers to check their email inbox for the delivery tracking.
We were told sometimes the e-mail may appear in spam or junk box, please also check your spam folder or junk box to make sure delivery tracking are received.