Delivery services to some destinations are subject to delay or suspended

Posted on March 14 2020

Covid-19 coronavirus caused delivery delay in some countries

30-Mar-2020 update

Due to more countries suspended their oversea postal services, package delivering to some countries are subject to delay. We are trying our best to come up with best solutions. We are monitoring closely to postal service worldwide; contact our postal service partners and airlines to get customers' packages on the fastest and shortest delivery flights.

Meanwhile, customers please keep yourself and your family safe by staying home and keep social distancing while going out.

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23-Mar-2020 update

Due to flight adjustments of some airlines, airmail services to the following destinations may subject to delay:

Asia

Mainland China, Israel, Japan, Maldives, Philippines, Korea and Taiwan

Europe

Belgium, Denmark, France, Germany, Ireland, Italy, Netherlands and United Kingdom

North America

Canada and United States

Central and South America

Argentina, Brazil, Chile, Colombia, Costa Rica and Ecuador

Oceania

Australia and New Zealand

 

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23-Mar-2020 update

As advised by overseas postal administrations, surface and air mail services (including Speedpost) to the following destinations are subject to delay.

Europe

Slovenia, Spain, Cyprus (Speedpost service suspended)

Central and South America

El Salvador, Panama

 

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18-Mar-2020 update

We are informed some countries suspended their speedpost service or other kind of delivery services. Customers buying from below countries may not be able to receive their package within scheduled time. 

Angola

All postal services to the localities of Huambo, Kuito, Luena, Mbanza- Congo, Menongue, N'dalatando and Uige

Bahrain

All postal services (including Speedpost)

Belarus

All airmail postal services (including Speedpost service)

Chad - Bardai

All postal services (except Speedpost service)

Chad - Other places

All postal services (except Speedpost service)

Crimea

All postal services (except Speedpost service)

Djibouti

All airmail postal services (including Speedpost service)

Dominica

Air letter and packet services

Dominican Republic

All airmail postal services (except Speedpost service)

Estonia

All airmail postal services (including Speedpost service)

Iraq

All postal services (except ordinary air letter and registered air letter mail containing Personal correspondence and Speedpost service)

Italy

All mail delivery services (including Speedpost) to the following areas:
Bertonico 26821 ,Castiglione d'Adda 26823 ,Terranova dei Passerini 26827, Casalpusterlengo 26841, Castelgerundo 26844, Codogno 26845, Maleo 26847, San Fiorano 26848, Fombio 26861, Somaglia 26867, Vo 35030

Kazakhstan

All airmail postal services (except Speedpost service)

Kuwait

All postal services (including Speedpost)

Latvia

All postal services (including Speedpost)

Libya

All postal services (including Speedpost)

Mali

All airmail postal services (except Speedpost service)

Madagascar

All airmail postal services (except Speedpost service)

Moldova

All postal services (including Speedpost)

Montenegro

All airmail postal services (except Speedpost service)

Papua New Guinea

All postal services (except Speedpost service) to Arawa, Buin, Kieta and Panguna in Bougainville Island

Peru

All postal services (including Speedpost)

Saudi Arabia

All postal services (including Speedpost)

Sevastopol

All postal services (except Speedpost service)

Somalia

All postal services

Sri Lanka

All postal services (including Speedpost)

Syrian

Arab Republic All postal services (including Speedpost)

Ukraine

All postal services to the localities in the Donetsk and Luhansk Oblasts (regions)

Uruguay

All airmail postal services (including Speedpost service)

Venezuela

All postal services (including Speedpost)

Yemen

All postal services (including Speedpost)

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14-Mar-2020 update

As a result of reduced air capacity and emergency delivery procedures in many countries, purchased items are likely to experience delays to delivery.

On 13.Mar.2020 we are informed by Hong Kong Post, airmail services to some countries are subject to delay, countries as below:

 

Asia

Mainland China, Israel, Japan, Maldives, Philippines, Korea and Taiwan

Europe

Belgium, Denmark, France, Germany, Ireland, Italy, Netherlands and United Kingdom

North America

Canada and United States

Central and South America

Argentina, Brazil, Chile, Colombia, Costa Rica, Ecuador, Panama and Peru

Oceania

Australia and New Zealand

 

All are orders are shipped with tracking number or code, we advised all customers to check their email inbox for the delivery tracking.

We were told sometimes the e-mail may appear in spam or junk box, please also check your spam folder or junk box to make sure delivery tracking are received.

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